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100% SATISFACTION GUARANTEED


We make meals for health. Our magic is making nutrient rich foods which are low in calories and taste great. If you do like them we want to know about it. We don’t consider a sale final until the customer still satisfied. Our guarantee is a handshake – a promise that we’ll be fair to each other. So if something’s not working out, we’ll take it back. We want to make sure we keep our guarantee and provide health along the way.

Our products are guaranteed to give 100% satisfaction in every way. Return anything purchased from us at any time if it proves otherwise. We do not want you to have anything from Peak Health that is not completely satisfactory.

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We want to make returns and exchanges easy for you.


Refunds
We offer a full product guarantee for 30 days after arrival of your order. If you are not completely satisfied with our product and would like a refund, contact our customer service within 30 days of the arrival of your order at customerservice@peakhealth.shop.

Once your refund request is received by a Customer Service representative, we will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, amount of days for funds to appear vary by institution.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at customerservice@peakhealth.shop.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges
We offer a full product guarantee. If you don’t like the product, please do not send back your product. We will refund you for the full amount if you are within the 30-day contact period.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your refund.

Shipping
Please do not return your product. This is a food product and cannot be restocked. A refund will be provided to you if you do not like the product or the product delivery did not meet expectations.

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